Doucik Terms of Service
Last updated: 5 July 2026
These terms are a contract between you (the parent or legal guardian who creates the account) and Vzdělávací centrum Doučse, z.s., Korunní 2569/108, 101 00 Prague, Czech Republic, company ID 22201581 ("we"). By creating an account you accept them.
1. What Doucik is
Doucik is an AI-powered maths tutor for school children. Lessons are generated by artificial intelligence. The tutor can make mistakes — it is a learning aid and does not replace school teaching, an exam board syllabus, or professional educational advice. We continuously work on quality, but we do not guarantee specific learning outcomes or exam results.
2. Accounts
- You must be 18 or older and the child's parent or legal guardian to create an account.
- Children use Doucik only through a child profile you create and supervise. You are responsible for the accuracy of profile information and for keeping your login and parental PIN secure.
- Lessons and plans cover the child profiles on your account as shown when you sign up or purchase.
3. Free lessons, subscriptions and payments
- New families receive free trial lessons, as shown when you sign up. No charge applies unless you buy a plan.
- Paid plans and their current prices are always shown on our pricing page and at checkout before you pay.
- When paid plans are purchased, payments are processed by our merchant of record — the seller of record for the transaction, whose buyer terms apply to the purchase. Prices include VAT where applicable. We do not store card numbers.
- Subscriptions renew automatically until cancelled. You can cancel any time in account settings; cancellation takes effect at the end of the paid period.
4. Cooling-off and refunds (UK consumers)
Under the Consumer Contracts Regulations you normally have a 14-day cooling-off right for digital services. By starting lessons within 14 days of purchase you request immediate supply; if you cancel within the 14 days, we may deduct a proportionate amount for lessons already used. Beyond your legal rights: if something goes wrong on our side (an outage, a broken lesson), contact us and we will credit or refund the affected lessons.
5. Acceptable use
You and your child must not: attempt to extract or misuse the underlying AI models; use Doucik to generate harmful content; share one account beyond your own children; reverse-engineer the service; or use it for anything other than personal, non-commercial learning.
6. Safety features
Doucik includes safety systems designed for children, including crisis signposting (e.g. Childline 0800 1111) and email alerts to the parent when the child's messages suggest they may be at risk. These are core features of the service and cannot be disabled. See the Privacy Policy for details.
7. Availability and changes
We may update, improve or change features (including the AI models used) at any time. We aim for high availability but do not guarantee uninterrupted service. We may change prices with at least 30 days' notice by email — changes apply from your next billing period, and you can cancel before they take effect.
8. Intellectual property
The service, its content and its software are ours or our licensors'. Lesson content generated for your child may be used by your family for personal learning. You retain rights to content you upload (e.g. homework photos) and grant us a licence to process it to provide the service.
9. Liability
Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or your statutory consumer rights). Otherwise our total liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for decisions made in reliance on AI-generated content — always check important results (e.g. exam preparation) with a teacher.
10. Governing law
These terms are governed by the law of England and Wales, and nothing in them affects your statutory rights or your right to bring proceedings in your country of residence.
Contact: info@doucse.cz